Returns & Exchanges

We believe you will love your purchase!

However, please know that customer satisfaction is our number one priority and if you are not fully satisfied with your Vesteria jewelry purchase, you can return your order within 14 days of receiving your order for a full refund. Or you can exchange for a different material, colour or size of the same style within 14 days of receiving your order. 

Please contact us at with a detailed description of what you want to return or exchange plus your order number and we will get back to you within 24 hours.

  • The items in your return/exchange must be in original condition, unworn, unwashed and unaltered. 
  • Please note, you'll need to cover the postage costs yourself.
  • Keep proof of postage for security reasons.
  • Returns/Exchanges will be processed within 24 hours. We will send you an email to notify you of the approval of your refund or exchange details.
  • Allow 5-10 working days for refunds to appear in your account.
  • Please note, personalized jewelry can not be returned.

If you have any further questions, please email :